Billing Terms
Last updated: 2026-05-18
Plans and billing cycle
Paid plans are billed monthly or yearly according to the selected Stripe checkout option.
Upgrades and downgrades
You can upgrade, downgrade, or cancel from the billing portal. Changes apply based on Stripe subscription timing rules.
Cancellations
After cancellation, your subscription remains active through the current billing period unless specified otherwise in Stripe checkout terms.
Refunds
Refunds are handled case-by-case. Contact support with your account email and invoice information.
Contact
For billing requests, contact billing@clusterroute.com.